“Please hold, all of our representatives are currently assisting other callers. Your call is very important to us, so please hold for the next available representative.”
If you are like me, you probably either call the place that has the awkward silence in between the times that the statement above is mentioned…and you kind of wonder if someone is listening in really really quietly to see if they can hear me complaining. OR, it’s always that weird ‘elevator music’ that they have playing. That drives me crazy too.
It’s never a song or music that I really would like to sit and listen to as I’m passing the minutes waiting to speak to a human. THEN it happens…someone comes on the line that I can barely understand…why is that? Because they are usually in India or some other country OTHER than the good ole USA. Listen ladies, I sell Avon…and they are one of the worst about this.
Just once I would like to be the person that doesn’t have to wait. The person that gets right through without ever hearing that stupid message. If I can’t be that person, I would like to meet that person and find out what is so great about THEM that they don’t have to wait. Why is THEIR call more important than mine!
I mean seriously, if my call is really that important to you, why am I on hold for, I don’t know….10 minutes??? Maybe I’m mistaken, but there are a lot of people out there that are looking for jobs. Give them that job to answer those calls. Obviously you don’t have enough people staffed for the phone calls you are getting.
Ok, I’m stepping off my soapbox now. I just had to share a little frustration this Friday morning. I hope that you all have a great weekend.
Muah~
No comments:
Post a Comment